At WinBoxMalay, your privacy is not merely a legal obligation — it is our genuine commitment to every member. This document clearly explains what data we collect, why it is needed, and how it is protected.
All data is transmitted via SSL 256-bit encryption — the same technology used by leading banking institutions.
WinBoxMalay never sells or rents members' personal information to any third party for commercial purposes.
You have the right to access, correct, and request deletion of your personal data at any time.
Our privacy policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA).
WinBoxMalay ("we", "Platform") values the privacy of every member who uses our platform. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you register, log in, or use any service provided by WinBoxMalay.
This policy applies to all users of the WinBoxMalay platform — including website visitors, registered members, VIP members, and anyone who interacts with our platform via website or mobile app. By continuing to use WinBoxMalay after reading this policy, you consent to the practices described herein.
This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. We are committed to handling your personal information with full responsibility, transparency, and respect.
WinBoxMalay only collects data that is strictly necessary to provide you with a high-quality service. We do not collect irrelevant or excessive information. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identification Data | Full name, date of birth, MyKad/passport number | Required – KYC |
| Contact Data | Phone number, email address, residential address | Required – Account |
| Financial Data | Bank account number, e-wallet details, transaction records | Required – Payment |
| Game Data | Betting history, wins, account balance | Automatic |
| Technical Data | IP address, device type, browser, access logs | Automatic |
| Cookie Data | Session preferences, language settings, analytics data | Options |
We do not collect sensitive information such as biometric data, medical records or religious beliefs except in very specific situations and with your explicit consent.
Every piece of information we collect has a clear and lawful purpose. WinBoxMalay uses your personal data for the following purposes:
We do not use your data for any other purposes not stated above without obtaining your consent first.
WinBoxMalay never sells, rents, or trades members' personal information to any third party for their own commercial purposes. This is a fundamental principle that cannot be compromised.
However, there are limited situations where we need to share data with certain parties in order to provide our services:
All third parties we work with are bound by data protection agreements that require them to handle your information with the same level of security we apply.
Protecting your personal data is among WinBoxMalay's highest technical priorities. We continuously invest in the latest security infrastructure to ensure your information remains safe at all times.
The security measures we implement include:
While we take all reasonable measures, no security system is 100% perfect. We recommend using a strong password, never sharing your login credentials with anyone, and contacting us immediately if you suspect your account has been accessed without authorization.
WinBoxMalay uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect specific functions of the WinBoxMalay platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding personal data held by WinBoxMalay:
You have the right to request a copy of the personal data we hold about you at any time.
If any of your data is inaccurate or out of date, you have the right to request a correction promptly.
You may request deletion of your personal data, subject to applicable record-keeping legal obligations.
You may object to the use of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
Under certain circumstances, you may request that we restrict how we process your data.
WinBoxMalay retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by Malaysian law. The following are general data retention guidelines:
When data is no longer needed and the minimum retention period has passed, we will securely delete or destroy it using industry-recognised methods to ensure it cannot be recovered.
WinBoxMalay reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our business practices. When we make significant changes, we will:
We encourage you to review this page regularly to ensure you are always up to date with the latest version of our Privacy Policy. Continued use of the WinBoxMalay platform after changes are published will be considered as your acceptance of those changes.
If you have any questions, concerns, or requests regarding your privacy and personal data protection at WinBoxMalay, our team is ready to assist. We are committed to responding to all privacy requests within a reasonable timeframe.
You can reach us through the following channels:
When submitting a privacy-related request, please provide your full name and registered email address so we can verify your identity and respond more efficiently.